Where can I buy a refurbished Herman Miller Aeron?

We all know that Herman Miller Aeron chairs can be eye wateringly expensive. We tell you where best to pick up online a refurbished Aeron chair.
Refurbished Herman Miller Aeron Chair Review

Why buy a refurbished Aeron Chair?

The Herman Miller Aeron chair is the most iconic and durable ergonomic office chair on the market today. The Aeron’s durability and dependability, as well as its high price point and demand, makes it a premium, must have product, which has resulted in a thriving resale market for second hand Aerons.

Last update on 2020-09-28 / Affiliate links / Images from Amazon Product Advertising API

New Herman Miller Aeron chairs can be eye wateringly expensive. Sure, they come with a 12-year manufacturer warranty which sort of justifies selling a kidney to cover the cost, but what if you want to buy a refurbished or second-hand Aeron in this market rather than forking out the full amount for a new one?

The pitfalls of buying a refurbished Aeron

With this big resale market though, you have to have your wits about you. You don’t want to end up with a no-guarantee, Frankenstein ‘Aeron’ made up out of a multitude of parts from a mix of clapped out chairs.

With a used Aeron chair, you have the potential to save hundreds of dollars but It is important you take some time to weigh a number of factors when deciding whether you want to purchase a used Aeron verses a new one, the biggest one being the chair’s age and as a result, how hard a life it has had.

This is important because when you purchase a used or refurbished Aeron, you get no guarantee of how old that chair actually is, or how well or poorly it was taken care of by its previous owner.

It’s not uncommon to see 8 to 12-plus-year-old chairs (even as high as 20 years) on the resale market. 

The older the chair the greater the chance something will go wrong with the chair, and that your recently purchased Aeron will invariably need to be repaired under its warranty (if it has one).

If you want to know how old your chair is, look at the bottom of the chair. Underneath the seat of a new authentic Aeron chair, there is a sticker that will list the date it was manufactured, as well as other specific information needed to support the Herman Miller 12-year warranty that comes with your chair. On used chairs, dealers often remove this sticker in an attempt to hide the age of the chair.

Last update on 2020-09-28 / Affiliate links / Images from Amazon Product Advertising API

Refurbished v Used Aeron chairs

This leads us nicely onto what is the difference between a used and refurbished chair? Sometimes sellers refer to used chairs as refurbished.

A refurbished chair is still a used chair. It just means that it has undergone inspection and that anything broken has been fixed or replaced and the chair has been re-oiled, cleaned and polished up.

refurbished Aeron chair
Aeron chair

Remember, if you are looking to buy a new Aeron and the seller isn’t an authorized or official Herman Miller reseller, the chair that you are buying won’t come directly from Herman Miller and isn’t guaranteed to be genuine or use all genuine Herman Miller parts. 

Unauthorized resellers might even avoid listing the fact that their chairs are used. So, you might think you’re getting a new Aeron when in fact you’re getting a second-hand chair and could end up paying the full price of a new one.

Warranties for your Aeron chair

When you are considering whether to buy a used Aeron chair versus a new one, you also have to think about the warranty and guarantee that is going to back your purchase. Not all warranties are created equal.

In Summary:

  • New Aeron Chair – Comes with a Herman Miller 12-year warranty.
  • Used (Non-Refurbished) – May or may not come with a guarantee. It totally depends on the reseller (private or commercial). They generally don’t come with a warranty.
  • Used (Refurbished) – Generally come with a multitude of different length and type of warranties that may or may not cover what you are expecting them to. You need to check them out.

Because a used Aeron chair’s warranty is serviced by the reseller it’s a good idea to make sure you trust the reseller. A used Aeron is already an older chair which makes the chance of a part breaking more likely.

We recommend reviewing reseller warranties in detail and see if you can find reviews from other customers that had their chairs repaired and warranties honored by the dealer.

New vs used Aeron chair prices

This is the bit we are all interested in. How much can we actually save by buying a refurbished Aeron. As of September 2020, ballpark prices for new, used and refurbished, Aeron chairs are:

  • New – (Latest Design Aeron Chair) Approx $1,500 from the manufacturer or authorised reseller.
  • Refurbished with warranty – (Latest Design Aeron Chair) Approx $800 from an authorised or non-authorised seller/reseller.
  • Used – (may be the new or older design, may come with some warranty or not) $700 – $900. Private seller or commercial seller.

Remember that to make their prices look as competitive as possible, retailers and resellers will often list the lowest configuration price. This is often a configuration without arms, or many of the ergonomic adjustments most of us want on the chair. Just make sure you are comparing like for like.

Our recommendation on where best to buy a used Aeron chair

All of this means that our recommended way to save yourself a few hundred dollars, but still be able to sleep at night and not questioning whether you have chucked away the better part of $850, is to consider something like the Amazon Renewed program when you want to buy a refurbished Aeron or other Herman Miller Chair.

The chair you buy from Amazon will be fully refurbished by Amazon assessed and monitored companies, and supported by Warranties from both the seller and Amazon itself.

This is what Amazon advises its sellers on its Amazon Renewed Program.

  • Only Sellers that meet our quality criteria and can consistently supply like-new products are permitted to sell on Amazon Renewed.
  • To qualify as a seller of refurbished, pre-owned and open-box products, you need to adhere to our product quality policies and warranty requirements for these products and meet the set performance bar. Once you qualify, you can sell high-quality like-new products at great prices to our customers.
  • Products sold by you on Amazon Renewed have been tested and certified to work and look like new.
  • Your refurbishment process typically includes a diagnostic test, replacement of any defective parts, a thorough cleaning and inspection process, and repackaging where applicable.
  • You ship products with all relevant accessories as expected for a new product, and the product is backed by a separate 1-year limited warranty.

Check out the latest deals on Refurbished Aeron Chairs on Amazon

Last update on 2020-09-27 / Affiliate links / Images from Amazon Product Advertising API

If you want to know more why not check out our guide to Amazon Renewed

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Written by Simon
I am a published writer, journalist and photo-journalist. I have an MA in Creative Writing and Journalism from the University of Wales and my journalism has been published in a number of UK national newspapers including 'the Observer'. I have life long interest in creative design, art and function and this website is an exploration of that in all its forms and guises.